Posts

2019 Grateful 26 & 25: Irresponsible Reviews

I have friends in the hospitality business who on occasion fall foul of bad reviews. I listen to their stories of guests wrecking the place, leaving traces of drugs in the bathrooms, being generally boorish and obnoxious. And then, when challenged or asked to pay for damages, the guests/punters take to social media and leave a bad review with little thought and even less consideration for the damage their irresponsible reviews can do.

Read more